Privacy Policy

Last Updated: August 16, 2026

Welcome to Smart Residency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

• Personal Data: We collect your name, phone number, email address, and apartment details (flat number, block) when you or your society admin registers you on the platform.
• Transaction Data: If you make maintenance or utility payments through the app, we collect payment records (transaction IDs, amounts, dates) but we do not store your raw credit card numbers.
• Usage Data: We may collect non-personal information about how you interact with the app to improve user experience.

2. How We Use Your Information

• To provide, operate, and maintain the app features (e.g., maintenance tracking, visitor management).
• To send administrative notifications regarding society notices, payment dues, and complaint status.
• To provide customer support and respond to your queries.

3. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. Your data is accessible only to your Society's authorized Administrators for the purpose of society management.

4. Security of Your Data

We use standard security measures to protect your personal information. However, please be aware that no method of electronic storage or transmission over the internet is 100% secure.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@smartresidency.com.